IT Support – Schools

IT Support – Schools

Lasertech entered the Education sector back in 2003. We have witnessed so many changes, but we understand the journey, and are able to help you reach your IT goals.

We believe your school needs far more than just respond and fix IT support service. Our difference is our relationships with our schools. We understand that PEOPLE, are the key link to IT success and not the size of budget you are to committing.

We take time to understand how you work, how you use technology, and we make recommendations to ensure technology helps your staff to succeed.

We aim to encourage your staff to embrace IT, and can help with informal training.

IT Support Contracts

We provide onsite visits which can be once a month, once a fortnight or weekly.

Our support contract includes the following

  • Proactive Management and Problem Prevention Fast, friendly support and advice whenever you need it Single point of contact for all IT and telephony (we can work with third parties and coordinate on your behalf) Honest, focused and impartial advice on your existing infrastructure, opportunities for improvement and IT strategy Regular reviews of performance, resilience, security and strategy
  • Remote Working Technology Secure Mobility and Information Sharing Unlimited Remote Support & Administration Onsite Support, Installation and Maintenance Full Network & Security Administration Disaster Recovery Out of hours software updates and system maintenance On-going technical and strategic IT advice

Technology in education has moved forward at great speed, especially in the last 10 years; the traditional ICT Suite is no longer sufficient to meet needs of modern Teaching. Children are using a variety of different mobile devices direct from their classroom, and teachers increased use of online software solutions. Integration of all these devices and software platforms is now more complex. Our key aim is to promote safe, secure and appropriate use of technology, backed with staff confidence.

Lasertech provides a “one stop” solution. Through our portfolio of accredited partners, we are able to provide a comprehensive IT solution, while still remaining as a single point of contact. We provide project management for any size project from initial planning to full completion. Our service is true end- end, from product recommendation to WEEE disposal.